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General questions

  • I can't log in to the website
  • Why can I only subscribe for 3 months?
  • What is Onoff Telecom?
  • What is an Onoff number and how does it work?
  • What is the difference between a Standard and VIP Onoff number?
  • How many Onoff numbers can I add to my account?
  • I can not activate Onoff Call for GSM call experience
  • Do Onoff calls appear on my carrier bill?
  • Can I use an Onoff number with a third party service (Facebook, WhatsApp, Uber, banks…)
  • What is the difference between a national and international Onoff number?
  • What happens to my number after deleting it?
  • Is my device compatible with Onoff services?
  • Do I need an internet connection to make a call or send a message?
  • Is the call quality good?
  • Which countries are currently offered?
  • Why is the Onoff app not available in my country?
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