I have a problem...

• Can I use my onoff Number to validate WhatsApp, Facebook.. etc?
• I forgot my Stealth Mode password
• I forgot my onoff Account password
• Why can’t I make a call?
• How do I change my onoff App number?
• My account is blocked!

See all 10 articles

Getting Started

• What do I need to use onoff?
• How do I make/answer a call?
• How do I send an SMS?

How to...

• How do I port my phone number to or from onoff
• How do I enable push notifications?
• How do I send a Delayed SMS?
• How do I turn off ‘Private Mode’ ?
• How can I change my Private Mode password?
• How do I make a number invisible/visible?

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Contacts

• How can I add or edit a contact?
• How do I sync my phonebook?
• How can I find my friends?
• How do I block / unblock a contact?
• How can I change the category/number that my contact is assigned to?

General

• What is a National or International number?
• What countries are currently supported?
• Can I choose my phone number?
• Why is the onoff App not available in my country? When will it be?
• Is call quality reliable?
• Are calls and SMS free on the onoff App?

See all 19 articles

Features

• How can I customize my Voicemail
• What are the ON/OFF features?
• What does porting-in mean?
• What does porting-out mean?
• What is a Delayed Message?
• What is ‘Private Mode’?

Numbers

• Understanding your onoff Cloud Number
• What is an onoff Number and what can it do?
• How do I delete an onoff Number?
• How can I get / add onoff Number?
• What’s the difference between a Regular and VIP number?
• What are international calling packages?

onoff Credits

• What are onoff Credits?
• How do I purchase onoff Credits?
• Is there any other way of getting free onoff Credits?

Account

• How do I change the photo for one of my onoff numbers?
• How can I find and update my account settings?
• How can I change my visibility on the onoff network?
• How do I delete my account?

Billing

• Will onoff calls show up on my phone bill?
• How will I be charged for using onoff?