Contact Customer Care team

Reinstalling your app (deleting it from your phone and reinstalling it from your store) is often enough to fix the issue.

If you're still having trouble using our services after trying this, and you haven't found a solution in our FAQ, simply ask our AI bot to connect you with a Customer Care advisor from your Onoff Numbers app.

To help us better manage your incident, don't hesitate to attach your error report (Check the article "How to send an error report").