Delete an Onoff number

You can delete your Onoff number from your account.
It will then be quarantined.
During this period, it will be available at the top of the number purchase list, and only you will be able to view and redeem it.
Once the quarantine period has elapsed, the number will then be put back on the market for all users.

⚠ ATTENTION: deleting your number will result in the definitive and irreversible loss of your associated data (contacts and history), and the linked subscription will become unusable. If you wish to recover the same number during the quarantine period, you will have to redeem it as a new number.

On the mobile application:
-From the home screen, open the left pane via the side menu ☰ top left,
- Scroll down to the "options" under your number,
- Select "Number settings",
- Press "Delete number" and let us guide you to the definitive deletion of your number.

On the Website:
- Scroll down to "Options" under your number,
- Press "Delete number".
- Press the 3 small dots in your number's box,
- Press "Delete number", and let yourself be guided to the definitive deletion of your number.

As a reminder, porting a number, deleting a number or even an account does not cancel an auto-renewal subscription made via your store. To cancel your subscription, please refer to the article "Cancel my automatic renewal".