Onoff Business - The administration panel

Account settings

• What's the Onoff B2B console?
• What's a B2B manager ?
• What can the interface manager is allowed to do on the Onoff B2B console ?
• How to assign a new B2B manager to my account ?
• How to change my B2B manager password?
• How to reset my password ?
See all 16 articles

User

• How to add a user?
• How to delete a user?
• Is adding a user chargeable?
• How do I change a user's email address?
• How to add a phone number to a user?
• How do I reassign a phone number?
See all 15 articles

Portability

• How do I perform inbound portability?
• How do I perform outbound portability?
• How do I migrate my classic Onoff number to an Onoff Business account?

Billing

• Where can I find my invoices?
• What does my invoice contain?
• When is my invoice issued?
• What is a receipt?
• How do I change the reference contact for invoicing?
• What are the forms of payment accepted?
See all 10 articles

CRM

• Salesforce - How is my Call/SMS/VM logged in Salesforce on Opportunity page?
• Salesforce - How is my Call/SMS/VM logged in Salesforce on the Account page?
• Saleforce - Does my plan include the Salesforce integration?
• Zoho - How is my Call/SMS/VM logged in Zoho on Deals page?
• Zoho - How is my Call/SMS/VM logged in Zoho on the Account page?
• Zoho - Why aren't my calls, SMS and VM not being logged in Zoho?
See all 21 articles

Greeting

• Greeting - What is Greeting?
• Greeting - Can I have a landline number as a standard number?
• Greeting - Who has access to Greeting settings?
• Greeting - How to buy a Greeting number?
• Greeting - Is it possible to make an incoming portability on Greeting?
• Greeting - What are the possible configurations?
See all 11 articles