Private mode

What is Private Mode?
Private Mode allows you to ensure that your Onoff activities remain private.
Once Private Mode is activated, your number, history, and linked contacts will temporarily disappear from your interface.

How do I activate Private Mode?
° From the home screen, open the left panel via the side menu ☰ at the top left
° Expand "Options" under the Onoff number
° Choose "Number settings."
° Go to "Private mode"
° Activate the "Private Mode" and choose a 4-digit code.
⚠ Don't forget this code, we don't have access to it! ⚠
Go back and see "Private mode on" appear under your number.
All you have to do is press "hide" to make it disappear.

How do I reveal my number?
° From the home screen, open the left panel via the side menu ☰ at the top left
° Swipe down and hold for two seconds.
° You will be asked for your 4-digit secret code, and your number will reappear immediately.

How do I deactivate the Private Mode?
° From the home screen, open the left panel via the side menu ☰ at the top left
° Expand "Options" under the Onoff number
° Choose "Number settings."
° Go to "Private mode"
° Deactivate the "Private Mode" then enter the 4-digit code you have chosen.

How do I change the Private Mode passcode?
° From the home screen, open the left panel via the side menu ☰ at the top left
° Expand "Options" under the Onoff number
° Choose "Number settings."
° Go to "Private mode"
You can choose to change the code by entering the code you had chosen before.
⚠ Don't forget this code, we don't have access to it! ⚠

I forgot my secret code for Private Mode
As Onoff wishes to offer the best security to its users, we cannot access the codes you choose for your numbers in Private Mode.
You are the only one who can remember it! However, we can disable Private Mode for you.
To do so, you can contact our technical support (Contact customer support)