How to send an error report ?

Lily
Lily
  • Updated

After creating an incident with our support team (Check the article "Contact Customer Care team"), you can add an error report for better management.

- Go to "Settings",
- Then "Help & Support",
- Press "Send application logs",
- Add your Onoff number in the body of the e-mail, and all that's left to do is send.

Make sure your mailbox is set up correctly on your mobile.

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