Contact customer support

Reinstalling your application (removing the application from your mobile and reinstalling it from your store) is often enough to put everything back in order.

If you are still having difficulty using our services and you have not found a solution in our FAQ, you can report your incident to our support team by writing to

You can also contact us from the mobile app
° From the home screen, open the left panel via the side menu ☰ at the top left.
° At the bottom, go to "Help & Support"
° Describe your issue with all the information you can, and click "Send"

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