Why my porting request has been cancelled?

Portability can be canceled for multiple reasons.

For example, if the line you are trying to port to Onoff is inactive with the current operator or if portability is already in progress.

Furthermore, you must confirm your request by replying to an automatic SMS as a security measure.

If you do not reply to this SMS from the porting line, the portability request will be automatically canceled, and you will have to start over.