Renew my expired number (manual and auto)

For manual renewal:
Renewing your number is very simple.
First, pull down the "Options" menu under your number.
Tap "Number settings."
Press "Renew" and choose the desired subscription.

If you have an auto-renewable subscription:
Here your store will renew your number automatically.
Sometimes at the time of automatic renewal, your store fails to charge your account. As a result, your number expires and must be renewed manually.
To do this, you must cancel your store account subscription.

On the AppStore:
° Go to "Settings" on your iPhone or iPad to view your current subscriptions and cancel
° Tap your ID at the top of the screen, then "iTunes Store and App Store."
° Tap the row for your ID again at the top of the screen, then tap "View Apple ID" in the pop-up window. ° ° Scroll to find the "Subscriptions" line and let yourself be guided
° You can then go to the Onoff application to manually renew your number

On Google Store:
° Go to "Play Store" and ensure you are on the main page
° Then, tap the menu icon in the upper left corner, to the left of the Google read text
° Find the "My Apps" icon on your device and tap it.
° The auto-renewing subscription is managed through your account on your Android device.
° Tap on the "SUBSCRIPTIONS" tab. Choose which subscription you want to cancel and click on it.
° Press the "CANCEL" button on the chosen subscription. You have now canceled your auto-renewable subscription.
You can then go to the Onoff application to manually renew your number.

On the Web:
° Go to "My Account."
° Tap "settings" and Select "billing."
° check your bank details or add a new bank card. 

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