Cancel automatic renewal

For Android
° Go to "Play Store" and ensure you are on the main page.
° Next, tap the menu icon in the upper left corner, to the left of the Google read text.
Find the "My Apps" icon on your device and tap it. The auto-renewing subscription is managed through your account on your Android device.
° Tap on the "SUBSCRIPTIONS" tab.
° Choose which subscription you want to cancel and click on it.
° Press the "CANCEL" button on the chosen subscription.

For iOS
° To view your current subscriptions and cancel, go to "Settings" on your iPhone or iPad.
° Touch your ID at the top of the screen, then "Subscriptions," and select "Onoff" to modify or cancel.

For the Web
You will automatically cancel your auto-renewing subscription by deleting your number from your Onoff account.
We will soon integrate a billing system into the account settings so our customers can cancel their subscriptions without deleting the number.

⚠ ATTENTION: As a reminder, porting a number, deleting a number, or even an account does not cancel an automatic renewal subscription.

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