Cancel automatic renewal

For Android
° Go to "Play Store" and ensure you are on the main page.
° Next, tap the menu icon in the upper left corner, to the left of the Google read text.
°
Find the "My Apps" icon on your device and tap it. The auto-renewing subscription is managed through your account on your Android device.
° Tap on the "SUBSCRIPTIONS" tab.
° Choose which subscription you want to cancel and click on it.
° Press the "CANCEL" button on the chosen subscription.

⚠ ATTENTION: As a reminder, porting a number, deleting a number, or even an account does not cancel an automatic renewal subscription.

For iOS
° To view your current subscriptions and cancel, go to "Settings" on your iPhone or iPad.
° Touch your ID at the top of the screen, then "Subscriptions," and select "Onoff" to modify or cancel.

⚠ ATTENTION: As a reminder, porting a number, deleting a number, or even an account does not cancel an automatic renewal subscription.

For the Web

° You can cancel your subscription 48 hours before its automatic renewal, in the Onoff web application, by scrolling down the "options" menu under your number:
Here is the link: https://phone.onoff.app/

° You can also delete your Onoff number from your account, 48 hours before its automatic renewal.

This will cancel your auto-renewing subscription.



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