Why can’t I make a call?

This could be for a number of reasons:

  • You may have run out of onoff credits.
  • You may have used up all of your calling packages.
  • You may have run out of calling credit or available minutes on your SIM card.
  • The number you are calling may be incorrect or unreachable.
  • We might be experiencing some technical difficulties. You can check our Facebook or Twitter accounts for any news!

As always, you contact us via the "Submit a request" button below.

Have more questions? Submit a request

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