Why can’t I make a call?

This could be for a number of reasons:

  • You may have run out of onoff credits
  • You may have run out of calling credit or available minutes on your SIM card.
  • The number you are calling is incorrect or cannot be reached.
  • We might be suffering some slight technical difficulties.

    The best thing to do in all cases is to contact customer support on: support@onoffapp.com or submit a ticket via the "Submit a request" button at the top of this page.
Have more questions? Submit a request


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